Welcome to Debt Management Services
UCLA Debt Management Services, formerly the Collections Office, provides counseling for Bruins repaying their federal student loans, and for Bruins with outstanding debts with the University. Our office works with students, graduates, and Bruins of all kinds to find the best way to bring (and keep) your loans current, and repayment options that fit any budget.
Please visit our Contact Us page for the latest information on our office hours.
Introduction to Repayment
Navigating repayment can be challenging. We can help you:
- Understand loan-related terminology
- Select the best loan repayment plan for you
- Use deferments
- Understand what to do if you hit a rough spot financially
- When to consolidate your loans
Knowing more about how to handle your loan repayment could save you money. The links below can help you to better understand:
Starting Repayment
Knowing ‘the basics’ before making that first payment
Repayment Plans
Understanding the many choices offered
Deferments / Forbearance / Cancellations
Making use of benefits
Loan Consolidation
Determining the advantages and disadvantages
General Announcements
- Perkins, Regents, Dream, or Health Professional Loans
If you have a question regarding the repayment of your Perkins, Regents, Dream or Health Professional Loans, please call Heartland ECSI at (888) 549-3274 or visit them online at https://heartland.ecsi.net/ for assistance.
- Forms for Deferments
Deferment forms can be found on the ECSI website. You can also contact a Debt Management Counselor. Visit our Contact Us page for phone and Zoom hours.
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Making AmeriCorps Loan Payments
You can find the listing for Debt Management Services by looking it up on the My AmeriCorps website using zip code 90095. Please keep in mind that AmeriCorps payments are only accepted through our office for loan repayments, and on loans such as Perkins Loans and Regents Loans.
Important News
- FAQs on Debt Relief and Repayment Resumption
Find answers to frequently asked questions concerning student loan debt relief and payment resumption on the DOE's debt relief site.
- Can borrowers get a refund on payments made during payment pause?
The DOE says that borrowers who made payments (including auto-debit payments) on federally-held loans during the COVID payment pause, which began on March 13, 2020, can request a refund via their loan servicer. Learn more on the DOE's COVID payment refund site.
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How to get your loan out of default
The U.S. Department of Education (DOE) has plenty of options to help federal student loan borrowers whose federal student loans are in default. Visit their default page to learn more.